Privacy Policy

Last updated: [27 September 2025]

Who we are

Westons Transport (“Westons”, “we”, “us”, “our”) provides transport and logistics services in the UK and abroad. This policy explains how we collect, use and protect your personal information when you use our website and contact us.

Website: https://www.westonstransport.co.uk/

For the purposes of UK GDPR and the Data Protection Act 2018, Westons is the data controller of personal data collected via our website.

What data we collect

Information you provide to us

Enquiry/quote forms: name, company, email, phone, collection/delivery details, and any message you send.
Account details (if applicable): login, profile and preferences.
Customer communications: emails, phone notes, and support requests.

Information collected automatically

Technical/usage data: IP address, device, browser, pages visited, and time on site (via cookies and similar technologies).
Security data: logs to help detect spam, fraud or abuse.

Content you upload

If you upload images/files, avoid including embedded location data (EXIF GPS). Visitors may download and extract location data from images on the site.

Comments (if enabled)

When visitors leave comments, we collect the data shown in the comments form, plus the commenter’s IP address and browser user-agent to help with spam detection.
An anonymised string (hash) of your email may be sent to the Gravatar service to check if you are using it. See Gravatar’s privacy policy at https://automattic.com/privacy/. After approval, your profile picture is visible to the public alongside your comment.

How we use your data (lawful bases)

We use your data to:

Provide quotes and services you request, manage bookings and deliveries, and communicate with you (performance of a contract).
Respond to enquiries and provide customer support (legitimate interests).
Improve our website, services and security (legitimate interests).
Send marketing communications where you have consented (you can withdraw consent at any time).
Comply with legal obligations, including tax and accounting record-keeping.

Cookies

Our site uses essential cookies to function and may use analytics cookies to understand site usage.

If you log in (where available), we set cookies to store your login and screen preferences. Login cookies typically last up to 2 days, screen-options cookies up to 1 year. Selecting “Remember Me” keeps your login for up to 2 weeks. Logging out removes login cookies.
If you edit or publish content, a cookie may be stored in your browser to record the post ID; it expires after 1 day.

You can control cookies in your browser settings. Blocking some cookies may impact site functionality.

Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, maps, images). Embedded content from other websites behaves as if you visited the other website. Those sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content if you have an account and are logged in to that site.

Who we share your data with

We share data only as necessary with:

Service providers acting on our behalf (e.g., website hosting, email/IT providers, analytics, form/spam filtering).
Logistics and carrier partners when needed to fulfil a collection or delivery you’ve requested (e.g., providing names, addresses, contact details and consignment information).
Professional advisers (legal, accounting) and authorities where required by law.

All processors are required to keep your data secure and use it only according to our instructions.

International transfers

Some providers may process data outside the UK/EEA. Where that happens, we ensure appropriate safeguards are in place (e.g., adequacy regulations or standard contractual clauses).

How long we keep your data

We retain personal data only as long as necessary for the purposes set out in this policy:

Enquiry/quote records: typically up to 24 months after last contact (unless a customer relationship forms).
Contract, delivery and invoice records: up to 6 years to meet legal/tax obligations.
Website logs and security records: typically up to 12 months.
Cookies: per durations noted above or your browser settings.
Comments (if enabled): comments and metadata are stored indefinitely to recognise and approve follow-ups automatically.

We may retain data longer where required by law or to establish, exercise, or defend legal claims.

Your rights

Under UK data protection law, you have the right to:

Access your personal data and obtain a copy.
Rectify inaccurate or incomplete data.
Erase your data (where applicable).
Restrict or object to processing in certain circumstances.
Data portability for information you provided to us.
Withdraw consent at any time where processing is based on consent.
Complain to the UK Information Commissioner’s Office (ICO) at https://ico.org.uk/ if you are unhappy with how we handle your data. We’d appreciate the chance to resolve your concerns first.

To exercise your rights, please contact us using the details above.

Security

We use appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction. However, no internet transmission is completely secure.

Children

Our services and website are not directed to children, and we do not knowingly collect data relating to children.

Changes to this policy

We may update this policy from time to time. The latest version will always be posted on this page with the “Last updated” date.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.